Newcastle upon Tyne compared with all councils in England
Compared with the 130 councils in England.
- Residents
- 320,838 (mid-2025)
- Band D council tax
- £2,542 a year in 2026-27, including police, fire and parish charges. See where it goes
Where Newcastle upon Tyne sits
11
measures in the bottom quarter
4
measures below the middle
6
measures in the top half
Newcastle upon Tyne compares worst with all councils in England on:
- tenants satisfied with the overall service (77th of 82; 1st is highest)
- household waste reused, recycled or composted (118th of 128; 1st is highest)
- tenants who say the council listens and acts (75th of 82; 1st is highest)
It compares best on:
- upheld complaints per 100,000 residents (25th of 130; 1st is lowest)
- complaints to the Ombudsman per 100,000 residents (27th of 130; 1st is lowest)
- non-emergency repairs done within target time (23rd of 83; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 21.8% | 59.0% | Bottom quarter 111th of 126 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 2.8 | 4.8 | Top half 25th of 130 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 31.8 | 41.2 | Top half 27th of 130 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 11.1% | 15.2% | Below the middle 71st of 115 | |
| Ombudsman remedies delivered on time 2025-26 | 57.1% | 75.6% | Bottom quarter 86th of 104 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 48.6% | 66.5% | Bottom quarter 77th of 82 | |
| Tenants satisfied their home is well maintained 2024-25 | 54.2% | 66.5% | Bottom quarter 71st of 82 | |
| Tenants satisfied their home is safe 2024-25 | 61.9% | 72.2% | Bottom quarter 73rd of 82 | |
| Tenants who say the council listens and acts 2024-25 | 42.3% | 56.2% | Bottom quarter 75th of 82 | |
| Non-emergency repairs done within target time 2024-25 | 89.7% | 83.1% | Top half 23rd of 83 | |
| Council homes failing the Decent Homes Standard 2024-25 | 11.1% | 4.1% | Bottom quarter 65th of 83 | |
| Stage 1 housing complaints answered in time 2024-25 | 62.6% | 73.6% | Below the middle 60th of 82 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 96.0% | 94.8% | Top half 44th of 130 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 52.1 | 18.1 | Bottom quarter 115th of 130 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 19.3 | 37.5 | Below the middle 86th of 130 | |
| Household waste reused, recycled or composted 2023-24 | 25.8% | 37.7% | Bottom quarter 118th of 128 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 1.6 | 2.8 | Top half 38th of 126 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 3.6% | 13.6% | Top half 37th of 123 | |
| Prevention cases ending with a home secured January to March 2026 | 42.1% | 51.7% | Bottom quarter 104th of 127 | |
| Relief cases ending with a home secured January to March 2026 | 31.5% | 34.9% | Below the middle 81st of 127 |
Website
An automated test of the council website's accessibility.
| Measure | Newcastle upon Tyne | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 80.2% | 92.5% | Bottom quarter 115th of 130 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Newcastle upon Tyne | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £303 | £322 | 71st of 127 | |
| Adult social care | £543 | £472 | 21st of 127 | |
| Public health | £104 | £80 | 32nd of 127 | |
| Housing (general fund) | £59 | £46 | 46th of 127 | |
| Environmental and regulatory | £112 | £104 | 49th of 127 | |
| Highways and transport | £11 | £33 | 101st of 127 | |
| Culture and leisure | £67 | £42 | 23rd of 127 | |
| Planning and development | −£4 | £24 | 122nd of 127 | |
| Central services | £39 | £57 | 101st of 127 | |
| All services excluding schools | £1,234 | £1,222 | 58th of 127 |
Where your council tax goes
Choose your band to see what your bill in Newcastle upon Tyne pays for in 2026-27. Check your council tax band on GOV.UK.
Your bill: £2,542 a year, about £48.89 a week (Band D).
Who your bill goes to
| Goes to | A year | Share |
|---|---|---|
| Newcastle upon Tyne council | £2,221 | 87% |
| Parish or town council (average across the area) | £2 | 0% |
| Police | £214 | 8% |
| Fire and rescue | £105 | 4% |
What the council's share pays for
The council's part of your bill, £2,221, split in the same proportions as the council's own spending in 2025-26, not counting schools.
| Service | A year | A week | Share |
|---|---|---|---|
| Adult social care | £975 | £18.75 | 44% |
| Children's social care | £544 | £10.46 | 24% |
| Bins, streets, parks and environment | £202 | £3.88 | 9% |
| Public health | £187 | £3.60 | 8% |
| Libraries, culture and leisure | £120 | £2.30 | 5% |
| Housing and homelessness | £106 | £2.04 | 5% |
| Running the council | £69 | £1.33 | 3% |
| Roads and transport | £19 | £0.37 | 1% |
Planning and development brought in more than it cost, mostly from parking, so it is not shown.
Children's services inspection
Ofsted rated Newcastle upon Tyne’s children's services good at its last full inspection, in May 2025.
- Outstanding
- 39 of the 130 councils in England
- Good
- 56 of the 130 councils in England, including Newcastle upon Tyne
- Requires improvement
- 24 of the 130 councils in England
- Inadequate
- 11 of the 130 councils in England
Over time
Newcastle upon Tyne against the median of all councils in England.
EHC plans issued within 20 weeks
By calendar year.
- Newcastle upon Tyne: 21.8%
- Median (all councils in England): 59.0%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Newcastle upon Tyne: 2.8
- Median (all councils in England): 4.8
Household waste recycling rate
Reused, recycled or composted.
- Newcastle upon Tyne: 25.8%
- Median (all councils in England): 37.7%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Newcastle upon Tyne: 52.1
- Median (all councils in England): 18.1
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Newcastle upon Tyne. Councils in the group you are comparing with are darker. The dashed line is the group's median.