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All measures
Council housing

Tenants who say the council listens and acts

Tenant Satisfaction Measure TP06. 2024-25. Higher is better. Source: Regulator of Social Housing: Tenant Satisfaction Measures 2024/25.

Hartlepool: no figureMiddlesbrough: no figureRedcar and Cleveland: no figureStockton-on-Tees: no figureKingston upon Hull: 66.2%, top quarterEast Riding of Yorkshire: 69.8%, top quarterDarlington: 70.3%, top quarterHalton: no figureSlough: 37.4%, bottom quarterWarrington: no figureBlackburn with Darwen: no figureBlackpool: 66.1%, top quarterNorth East Lincolnshire: no figureYork: 46.2%, bottom quarterDerby: 73.5%, top quarterNorth Lincolnshire: no figureLeicester: 60.0%, second quarterRutland: no figureNottingham: 52.8%, third quarterHerefordshire: no figureTelford and Wrekin: no figureStoke-on-Trent: no figureLuton: 57.2%, second quarterBath and North East Somerset: no figureSouthend-on-Sea: 63.0%, second quarterBristol: 52.3%, third quarterBrentwood: not coveredNorth Somerset: no figureWorcester: not coveredSouth Gloucestershire: no figureBrent: 39.2%, bottom quarterPlymouth: no figureThurrock: 59.1%, second quarterMedway: 64.5%, top quarterTorbay: no figureBracknell Forest: no figureKingston upon Thames: 50.1%, bottom quarterSwindon: 41.1%, bottom quarterPeterborough: no figureWest Berkshire: no figureReading: 68.3%, top quarterWindsor and Maidenhead: no figureWokingham: 51.0%, third quarterLambeth: 44.0%, bottom quarterMilton Keynes: 38.0%, bottom quarterBrighton and Hove: 52.6%, third quarterBromley: no figurePortsmouth: 77.8%, top quarterSouthampton: 52.2%, third quarterIsle of Wight: no figureCounty Durham: no figureCheshire East: no figureCheshire West and Chester: 63.3%, second quarterShropshire: 74.4%, top quarterCornwall: 56.3%, second quarterIsles of Scilly: not coveredWiltshire: 50.6%, third quarterCamden: 55.9%, third quarterBedford: no figureCentral Bedfordshire: 51.4%, third quarterNorthumberland: 52.1%, third quarterBournemouth, Christchurch and Poole: 66.7%, top quarterDorset: no figureBuckinghamshire: no figureCumberland: no figureWestmorland and Furness: 67.8%, top quarterNorth Yorkshire: 58.0%, second quarterSomerset: 67.1%, top quarterCroydon: 42.9%, bottom quarterCambridge: not coveredEast Cambridgeshire: not coveredBasildon: not coveredFenland: not coveredBolsover: not coveredHuntingdonshire: not coveredEaling: 45.9%, bottom quarterSouth Cambridgeshire: not coveredChesterfield: not coveredDerbyshire Dales: not coveredAmber Valley: not coveredErewash: not coveredHigh Peak: not coveredExeter: not coveredMid Devon: not coveredNorth Devon: not coveredSouth Hams: not coveredNorth East Derbyshire: not coveredEastbourne: not coveredSouth Derbyshire: not coveredHastings: not coveredEast Devon: not coveredTeignbridge: not coveredTorridge: not coveredWest Devon: not coveredLewes: not coveredEnfield: 68.9%, top quarterRother: not coveredWealden: not coveredGreenwich: 55.8%, third quarterBraintree: not coveredHackney: 52.7%, third quarterCastle Point: not coveredChelmsford: not coveredColchester: not coveredEpping Forest: not coveredHarlow: not coveredMaldon: not coveredFareham: not coveredRochford: not coveredTendring: not coveredUttlesford: not coveredCheltenham: not coveredCotswold: not coveredHammersmith and Fulham: 62.5%, second quarterForest of Dean: not coveredGloucester: not coveredStroud: not coveredGosport: not coveredTewkesbury: not coveredHaringey: 43.4%, bottom quarterBasingstoke and Deane: not coveredHart: not coveredEast Hampshire: not coveredEastleigh: not coveredHavant: not coveredNew Forest: not coveredRushmoor: not coveredWatford: not coveredTest Valley: not coveredHarrow: 41.4%, bottom quarterWinchester: not coveredBroxbourne: not coveredDacorum: not coveredHertsmere: not coveredBurnley: not coveredNorth Hertfordshire: not coveredThree Rivers: not coveredAshford: not coveredPendle: not coveredCanterbury: not coveredDartford: not coveredDover: not coveredGravesham: not coveredMaidstone: not coveredPreston: not coveredSevenoaks: not coveredWelwyn Hatfield: not coveredFolkestone and Hythe: not coveredSwale: not coveredThanet: not coveredTonbridge and Malling: not coveredRochdale: no figureTunbridge Wells: not coveredChorley: not coveredSouth Ribble: not coveredFylde: not coveredHyndburn: not coveredLancaster: not coveredSalford: 68.5%, top quarterRibble Valley: not coveredRossendale: not coveredWest Lancashire: not coveredLewisham: 43.9%, bottom quarterWyre: not coveredBlaby: not coveredCharnwood: not coveredHarborough: not coveredHinckley and Bosworth: not coveredNorth West Leicestershire: not coveredMelton: not coveredOadby and Wigston: not coveredMerton: no figureBoston: not coveredEast Lindsey: not coveredLincoln: not coveredSt. Helens: no figureNorth Kesteven: not coveredNorth Northamptonshire: 56.2%, third quarterSouth Holland: not coveredAshfield: not coveredSouth Kesteven: not coveredGedling: not coveredWest Lindsey: not coveredBreckland: not coveredBroadland: not coveredGreat Yarmouth: not coveredKing's Lynn and West Norfolk: not coveredNorth Norfolk: not coveredNorwich: not coveredSouth Norfolk: not coveredWest Northamptonshire: 57.3%, second quarterMansfield: not coveredOxford: not coveredCannock Chase: not coveredBassetlaw: not coveredBroxtowe: not coveredNewark and Sherwood: not coveredIpswich: not coveredRushcliffe: not coveredElmbridge: not coveredEpsom and Ewell: not coveredCherwell: not coveredSouth Oxfordshire: not coveredVale of White Horse: not coveredRunnymede: not coveredWest Oxfordshire: not coveredSpelthorne: not coveredEast Staffordshire: not coveredLichfield: not coveredSurrey Heath: not coveredNewham: 63.3%, second quarterNewcastle-under-Lyme: not coveredTandridge: not coveredSouth Staffordshire: not coveredHavering: 32.3%, bottom quarterStafford: not coveredRedbridge: 54.7%, third quarterStaffordshire Moorlands: not coveredTamworth: not coveredBabergh: not coveredMid Suffolk: not coveredWandsworth: 50.2%, bottom quarterGuildford: not coveredManchester: 53.8%, third quarterMole Valley: not coveredReigate and Banstead: not coveredWestminster: 63.4%, top quarterWaverley: not coveredWoking: not coveredNorth Warwickshire: not coveredNuneaton and Bedworth: not coveredOldham: 80.1%, top quarterRugby: not coveredStratford-on-Avon: not coveredBromsgrove: not coveredWarwick: not coveredAdur: not coveredMalvern Hills: not coveredArun: not coveredChichester: not coveredCrawley: not coveredHorsham: not coveredMid Sussex: not coveredWorthing: not coveredRedditch: not coveredWychavon: not coveredWyre Forest: not coveredSt Albans: not coveredEast Hertfordshire: not coveredStevenage: not coveredEast Suffolk: not coveredWest Suffolk: not coveredNorth Tyneside: 50.4%, third quarterBolton: no figureBury: 58.6%, second quarterSouth Tyneside: 56.4%, second quarterStockport: 87.5%, top quarterTameside: no figureTrafford: no figureWigan: 49.3%, bottom quarterKnowsley: no figureLiverpool: no figureSefton: no figureWirral: no figureBarnsley: 62.3%, second quarterSunderland: no figureDoncaster: 75.4%, top quarterRotherham: 71.5%, top quarterSheffield: 59.2%, second quarterNewcastle upon Tyne: 42.3%, bottom quarterBirmingham: 49.9%, bottom quarterCoventry: no figureHillingdon: 51.7%, third quarterDudley: 56.9%, second quarterSandwell: 58.7%, second quarterHounslow: 64.7%, top quarterIslington: 59.3%, second quarterSolihull: 67.2%, top quarterWalsall: no figureWolverhampton: 53.3%, third quarterBradford: no figureCalderdale: no figureKirklees: 49.6%, bottom quarterWakefield: no figureLeeds: 54.2%, third quarterBexley: no figureGateshead: 60.7%, second quarterCity of London: not coveredBarking and Dagenham: 40.2%, bottom quarterBarnet: 49.9%, bottom quarterKensington and Chelsea: 60.4%, second quarterRichmond upon Thames: no figureSouthwark: 50.6%, third quarterSutton: 57.2%, second quarterTower Hamlets: 53.4%, third quarterWaltham Forest: 56.2%, third quarter
  • Top quarter
  • Second quarter
  • Third quarter
  • Bottom quarter
  • Not covered (county and district areas)

Each council is the same size, so London is easy to see. Map layout by Open Innovations.

Every council, highest first
Position Council Figure
1 Stockport 87.5%
2 Oldham 80.1%
3 Portsmouth 77.8%
4 Doncaster 75.4%
5 Shropshire 74.4%
6 Derby 73.5%
7 Rotherham 71.5%
8 Darlington 70.3%
9 East Riding of Yorkshire 69.8%
10 Enfield 68.9%
11 Salford 68.5%
12 Reading 68.3%
13 Westmorland and Furness 67.8%
14 Solihull 67.2%
15 Somerset 67.1%
16 Bournemouth, Christchurch and Poole 66.7%
17 Kingston upon Hull 66.2%
18 Blackpool 66.1%
19 Hounslow 64.7%
20 Medway 64.5%
21 Westminster 63.4%
22 Cheshire West and Chester 63.3%
22 Newham 63.3%
24 Southend-on-Sea 63.0%
25 Hammersmith and Fulham 62.5%
26 Barnsley 62.3%
27 Gateshead 60.7%
28 Kensington and Chelsea 60.4%
29 Leicester 60.0%
30 Islington 59.3%
31 Sheffield 59.2%
32 Thurrock 59.1%
33 Sandwell 58.7%
34 Bury 58.6%
35 North Yorkshire 58.0%
36 West Northamptonshire 57.3%
37 Luton 57.2%
37 Sutton 57.2%
39 Dudley 56.9%
40 South Tyneside 56.4%
41 Cornwall 56.3%
42 North Northamptonshire 56.2%
42 Waltham Forest 56.2%
44 Camden 55.9%
45 Greenwich 55.8%
46 Redbridge 54.7%
47 Leeds 54.2%
48 Manchester 53.8%
49 Tower Hamlets 53.4%
50 Wolverhampton 53.3%
51 Nottingham 52.8%
52 Hackney 52.7%
53 Brighton and Hove 52.6%
54 Bristol 52.3%
55 Southampton 52.2%
56 Northumberland 52.1%
57 Hillingdon 51.7%
58 Central Bedfordshire 51.4%
59 Wokingham 51.0%
60 Southwark 50.6%
60 Wiltshire 50.6%
62 North Tyneside 50.4%
63 Wandsworth 50.2%
64 Kingston upon Thames 50.1%
65 Barnet 49.9%
65 Birmingham 49.9%
67 Kirklees 49.6%
68 Wigan 49.3%
69 York 46.2%
70 Ealing 45.9%
71 Lambeth 44.0%
72 Lewisham 43.9%
73 Haringey 43.4%
74 Croydon 42.9%
75 Newcastle upon Tyne 42.3%
76 Harrow 41.4%
77 Swindon 41.1%
78 Barking and Dagenham 40.2%
79 Brent 39.2%
80 Milton Keynes 38.0%
81 Slough 37.4%
82 Havering 32.3%

No figure for: Bath and North East Somerset, Bedford, Bexley, Blackburn with Darwen, Bolton, Bracknell Forest, Bradford, Bromley, Buckinghamshire, Calderdale, Cheshire East, County Durham, Coventry, Cumberland, Dorset, Halton, Hartlepool, Herefordshire, Isle of Wight, Knowsley, Liverpool, Merton, Middlesbrough, North East Lincolnshire, North Lincolnshire, North Somerset, Peterborough, Plymouth, Redcar and Cleveland, Richmond upon Thames, Rochdale, Rutland, Sefton, South Gloucestershire, St. Helens, Stockton-on-Tees, Stoke-on-Trent, Sunderland, Tameside, Telford and Wrekin, Torbay, Trafford, Wakefield, Walsall, Warrington, West Berkshire, Windsor and Maidenhead, Wirral.